TitleBI doesent honours acknowledgement of services
StateDone (Won't Do)

They still appearing as critical 2013-11-05 09:40:43: changed state open -> discuss by bs: is'nt this a "works as designed"? only because of someone working on a problem, an application (aggregation) is still unavailable and should be shown as unavailable (e. g. in Hotline Callcenter) 2013-11-05 09:51:20: changed state discuss -> discuss one more note by bs: maybe we better should add the acknoleged icon to the aggregation and keep state unchanged this would be e. g. very helpful for telefone hotline: They could tell customers: Yes we have a known problem with application xyz and there is already someone working on